Accessibility Statement
1. Legal Basis & Compliance Level
This statement is based on the European Accessibility Act (EAA) and the EU Directive (EU) 2016/2102 on the accessibility of public sector websites and mobile applications, as transposed into Belgian law by the Law of 19 July 2018. The website aims to meet at least WCAG 2.1 Level AA compliance.
2. Compliance Status
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and the German BITV 2.0 standard.
3. Scope of this Statement
This accessibility statement applies to all public areas of the website, including:
- Homepage
- Purpose & Mission
- Join Us
- Certification System
- FAQ
- Downloads
- Contact
4. Known Limitations
Some downloadable PDF documents are not fully accessible. We are working to provide accessible alternatives such as structured, screen-reader-compatible PDFs or HTML versions of key content.
5. Technical Accessibility Features
- Responsive design for all common devices and screen sizes
- ARIA roles and labels for assistive technologies
- High contrast mode toggle
- Full keyboard navigation support
- Tested compatibility with common screen readers and zoom tools
6. Testing & Audit Details
The website was tested against WCAG/BITV criteria in 92 steps using a manual self-assessment.
Testing conducted by: Heimrich & Hannot GmbH
Audit period: March 2025 – May 2025
Last review: May 2025
7. Statement Created By
This statement was created by Heimrich & Hannot GmbH.
Address: An der Frauenkirche 12, 01067 Dresden, Germany
Email: digitales@heimrich-hannot.de
Website: https://www.heimrich-hannot.de
8. Feedback and Contact
If you experience any accessibility barriers on this website, please contact us:
Accessibility Contact:
Email: info@less-aisbl.org
9. Enforcement Procedure
If you are not satisfied with our response to your feedback, you may contact the responsible enforcement body in Belgium:
- Enforcement Agency: Federal Public Service Policy and Support (BOSA) – DG Digital Transformation
- Email: CNECT-WAD@ec.europa.eu
- Website: https://bosa.belgium.be/en
10. Mediation Procedure
If no satisfactory resolution is found, you may request mediation via the appropriate national mediation body. This process is free of charge and does not require legal representation.
More information: UNIA – Interfederal Centre for Equal Opportunities (Belgium)
11. Statement Review
This statement was last updated in May 2025 and is reviewed at least annually by Heimrich & Hannot GmbH.